Invoice and Charges

When and how can I receive the invoice?

• How can I recover the invoice?

To view/print an invoice copy, click here.

• Can I receive the invoice via email?

Yes it is possible. You will need to tell us your email address or mobile telephone number when you sign the rental agreement, so our agency can send you the invoice directly, or a link to download it from our site by View and print an invoice.

• If the invoice header is incorrect, how can I correct it?

To request a change of invoice header, click here, or go to the Support section where you will find the menu item dedicated to the invoice.

Then fill in all the fields following the instructions.

• Invoice not yet received: can I find out the amount?

Yes. To find out the amount click here.