Useful information: BEFORE RENTAL
Documents, Procedures and Requirements
- Do I need a driving license to rent? What type?
- Can I use digital documents on the IO app to rent a van?
- What is the age required to the driver to rent a van?
- Can non-EU citizens rent a car in Italy?
- How can I contact the rental office?
- Can I rent a van and travel to Sardinia or Sicily by ferry?
- Can I collect the vehicle in one city and drop it off in another?
- Can I take the vehicle out of Italy?
- Where can I find rental information or service assistance?
- What does "rental day" mean?
- Is fuel included in the rate?
Bookings and Payment Methods
- How can I contact you to book a van?
- Can I limit liability in case of damages?
- Which coverages can I purchase?
- Can an additional driver be added?
- At what point is payment deducted for the rental?
- Can I cancel a booking?
- Can I pay by cash?
- Is a credit card mandatory?
- Which credit cards are valid for renting?
- Is a payment card pre-authorization or security deposit required?
