The most frequently asked questions about car rental

To view the full list of all AmicoBlu locations, containing addresses and contact details, click here.

If you have already rented and need the telephone number of the location where you booked, you can find it on the "Rental Agreement" given when you collected the vehicle.

The minimum age required for a driver to rent a vehicle is usually 25 years old. However, Amicoblu also allows drivers under the age of 25 to use the service with the Young Driver surcharge.

There are no maximum age limits, provided that the customer holds a valid driver’s license.

Always view our terms and conditions for more information.

• How can I recover the invoice?

To view/print an invoice copy, click here.

• Can I receive the invoice via email?

Yes it is possible. You will need to tell us your email address or mobile telephone number when you sign the rental agreement, so our agency can send you the invoice directly, or a link to download it from our site by View and print an invoice.

• If the invoice header is incorrect, how can I correct it?

To request a change of invoice header, click here, or go to the Online Assistance section where you will find the menu item dedicated to the invoice.

Then fill in all the fields following the instructions.

• Invoice not yet received: can I find out the amount?

Yes. To find out the amount click here.

Yes, it is possible (within closing hours) by contacting the rental agency in advance to inform them of the delay.

An additional charge will still be applied at the time of contract closure.

View our terms and conditions for more information.

Yes, the customer is authorized to drive in all the countries listed on the front of the ‘Rental Agreement’.

Please note that all rental companies are exempt from the obligation to provide vehicles with the ‘original’ registration certificate, as an authenticated copy of the certificate is sufficient.

In any case, it is always advisable to inform the agency where the vehicle is picked up of your intention to travel abroad, in order to receive all the necessary information for this type of trip.

Replacement service abroad is not provided.

View our terms and conditions for more information.

Yes, a credit card is required as security for your rental, so please remember to bring it when you pick up your vehicle.

Remember: the card must be held in the name of the person who signs the rental agreement.

View our terms and conditions for more information.

No. The cost of renting a vehicle does not include fuel.

We will ensure that the vehicle has a full tank at the time of delivery, and we kindly ask you to return it with the same fuel level.

If it is not possible to refuel the vehicle before returning it to the agency, it is not a problem.

We will take care of refueling the vehicle, applying a surcharge as provided in the General Conditions, in addition to the cost of the missing fuel.

View our terms and conditions for more information.