FAQ
What documents do I need and what are the procedures for renting a vehicle?
How can I contact the rental office?
What is the minimum age required to the driver to rent a vehicle?
Can I collect the vehicle in one city and
drop it off in another?
Who is responsible for fines incurred during the rental? How can they be disputed?
Can I take the vehicle out of Italy?
Can non-EU citizens rent a vehicle in Italy?
Is it possible to limit my liability
in case of damage?
Are chauffeur-driven cars avaible?
Is fuel included in the rate?
Can I pay by debit card or cash?
Can a second driver be added?
How can I obtain an invoice for my rental?
The invoice is not made out to the correct person. Can i correct it?
I have not yet received for my last rental. Can i find out the cost anyway?
Can I transport animals in AmicoBlu vans?
Are AmicoBlu vans fitted with a tow hook?
Are AmicoBlu vans fitted with gps?
Do you offer a removals service?
Are refrigerated vans avaible to rent?
Are tipper vans avaible?
What should I do in case of accident or breakdown?
Who should I contact to be refunded for the cost of a Taxi?
At what point is payment deducted for the rental?
Why do I need a credit card?
Can I use a debit or electron card, or postpay, to make a rental?
Can the credit card presented at an office be in the name of another person not present at the rental counter?
Will my credit card accepted for making a rental?
What amount will be blocked on my credit card when I pick up the vehicle from the office?
Is the credit card deposit guarantee debited?
When will the credit card deposit guarantee be "unblocked"?
I pre-paid for my reservation. Do I still need to present a credit card at the office?